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Frequently Asked Questions

What is RALEOX™?

RALEOX™ is a patent-pending medical technology system that combines an intelligent mobile application with a purpose-built medical device to guide users through the correct application of topical anesthetics before injections and minor skin procedures.

Who is RALEOX™ designed for?

RALEOX™ is built first for patients. It helps individuals properly prepare topical anesthetics before injections and minor skin procedures using a simple, guided, step-by-step process prior to the procedure, whether performed at home or in a healthcare setting. Healthcare professionals can also use RALEOX™ during office- and hospital-based procedures to standardize topical anesthesia preparation, improve workflow consistency, and enhance the overall patient experience.

What types of topical anesthetics does RALEOX™ support?

RALEOX™ supports both commercially available and compounded topical anesthetics. The system includes a comprehensive database covering the full range of medications used in clinical and aesthetic practice.

When will the RALEOX™ app be available?

The RALEOX™ mobile application is currently in development and will be available on iOS (Apple App Store) and Android (Google Play). Sign up for updates to be notified at launch.

Is RALEOX™ FDA cleared?

RALEOX™ is a patent-pending medical technology currently in development. For regulatory status and clearance information, please contact us directly at [email protected].

How do I contact technical support?

For technical support, please email [email protected]. Our team will respond as quickly as possible.